What happens when a contract goes wrong – terminate or mediate.

It is essential that contracts are managed and most are and go through their ‘life’ with no problems. However, some contracts do not go so well.

What happens if the supplier does not deliver on time, or the goods don’t work as they should, what happens if the price changes? what happens if the service engineer does not arrive within their contracted time?

Termination is one solution, maybe legal action another, but it could well be that mediation or arbitration could be the better way – especially in respect to sole source or limited supplier contracts.

Mediation or arbitration both require for a process to be followed and work put in to achieve the desired outcome. Managing poor performance is essential and managing by way of mediation or arbitration is part of this process.

Corporate Contracts run an online course, The Certificate in Managing Contract Disputes that takes you through the process and covers all the areas involved in dealing with the successful running of a contract, from risk management and performance through people and behaviour, mediation, arbitration and the buyer/supplier relationship.

The course covers 11 modules and takes approximately 15 weeks. You work one to one with the course tutor.

For details of all the modules covered in The Certificate in Managing Contract Disputes, sample modules and prices and an application form please see http://www.contractmatters.org.uk/ for more details.

The Certificate in Managing Contract Disputes is run by Corporate Contracts Ltd and administered by The School of Education Administration and Management.

Earlstrees Court
Earlstrees Road
NN17 4HH
01536 399000

Three films to help teachers and student advisers cope with the emotional states of their pupils.

Stopping the Pain: Teenage Self-Injury DVD 2010 – 20 Minutes

Causes of self injury, and how to help.

The number of adolescents injuring themselves is growing. In this programme, several young people describe what led them to self-injury, how they got help, and how they found healthy ways to deal with their problems. Some of the reasons for self-injury are identified: to punish themselves for not being perfect, to relieve emotional stress, to feel less numb, and to feel in control when everything else in their lives seems to be out of control. Sections include an introduction, why people self-injure, increased self-injury, getting help, helping other people who self-injure and getting better. USA

£44.85 plus postage, and VAT


Teenage Grief DVD 2007 – 13 Minutes

Animated film about teenagers coping with the death of someone close.

Teenagers already have to cope with huge changes in themselves and their lives. Adjusting to the death of a close friend or family member at the same time may feel like too much for them to handle. This animated film by Leeds Animation Workshop contains six episodes and young people from a wide range of backgrounds facing different kinds of bereavement. Adam’s grandmother is elderly and dies in hospital; Emily’s mother dies after a long illness; Nasreen’s father has a sudden fatal heart attack. Marcus sees his sister killed in a road accident; Laura loses a friend through suicide, and Nathan’s mother is murdered by her ex-boyfriend.

The pack, which includes a booklet, aims to help parents and others understand the ways in which young people grieve and how best to support them.

£37.95 plus postage, and VAT


A Confidential Space DVD 2011 – 84 Minutes

Issues of confidentiality relating to counselling children and young people.

An interview with Peter Jenkins, on the issues relating to confidentiality in therapeutic work with children and young people. This is a complex topic, but Peter conveys some key messages about the value of this counselling with force and clarity.

The interview covers a broad range of issues which will be of direct value to practitioners in this challenging field, whether as therapists, trainers, lecturers, managers or supervisors. Peter provides a strong case for building and maintaining high levels of confidentiality in therapeutic work with children and young people, based on research findings and on recent case law.

Themes covered include: Ethical issues in working with children and young people, Good practice for counselling in schools, Information-sharing and child protection, Disclosures of abuse and pre-trial therapy, Data protection and access to records of therapy by the courts, police and solicitors, Access to records of therapy by parents and children and Therapy as a confidential space.

£46.00 plus postage, and VAT

You can easily order by going to our website www.concordmedia.org.uk or you can order by emailing us at sales@concordmedia.org.uk.
(In this case please put the reference HH1 in your order) Telephone enquiries to 01473 726 012 please.

Meeting the Ofsted requirement for Careers Education


Schools are faced with a never-ending list of issues that need to be urgently addressed, and Ofsted’s recent findings suggest careers education often gets missed off the list.

Are you confident that your school has robust and effective careers guidance and monitoring system in place?

Here’s how we address some of the key points made by the Ofsted report:

Ofsted Key Points

How we can help
Thorough monitoring of the quality of careers guidance provision was rare. “Very few of the schools reported systematically to their governing body on how well they were meeting their new statutory duty.” We have developed and tested a comprehensive employability audit for schools. The audit is a tool to help you understand what provision you have in place and where improvements can be made. You can read a case study and further information here.
Only 12 of the 60 schools visited by inspectors “ensured that all students received sufficient information to consider a wide breadth of career possibilities”. Our Next Steps workshop caters to groups of up to 100 students and includes current labour market information, impartial information about education and employment pathways, explains employability skills, and highlights less known career options.
Vocational training and apprenticeships were “rarely promoted effectively” and aspirations for vulnerable students were “too low”. Our multi-session Employability Programme has been mapped to the LSIS Careers Learning framework and the ASDAN employability certificates. It teaches the principles of independent career management in groups of up to 30.
About half the schools used their own staff to inform students about careers, but they “often had insufficient training and did not provide students with up-to-date information”. We can also provide CPD for teachers who are tasked with Careers provision and new to the role.These training days take place throughout England or can be tailored to an individual school or academy group and delivered onsite.We also have a suite of free resources for teachers on our website.

InspireEducation has been working in partnership with schools and colleges since 2010 to support the successful transition of young people through education and into the world of work.


  • Teach students tools to support them to independently manage their futures;
  • Develop and regularly update our programmes based on input from employers;
  • Consistently deliver high quality impartial careers education;
  • Have developed a suite of free resources for schools to help them deliver quality IAG.

Please contact info@i2e-education.co.uk or call 01536 745377 for more informaton